Case Study - Powering Twig Fertility's Tech-Enabled Expansion

Overview

Noticing recurring issues with slow connectivity and inconsistent access across departments, the team at Twig Fertility realized the problem wasn’t with their staff or workflows, but with an outdated and poorly configured IT infrastructure that hindered productivity and collaboration.

Originally, their systems operated on aging hardware with limited endpoint protection and no centralized management, resulting in frequent disruptions and vulnerabilities that left their data exposed and staff frustrated.

To address this, we overhauled their network security with next-gen firewalls, implemented VLAN segmentation, and replaced outdated equipment with high-performance workstations tailored to their daily workflows. We also upgraded their boardroom A/V system with seamless video conferencing, wireless screen sharing, and crystal-clear audio—boosting team efficiency and patient communication.

The next step in our roadmap was to deploy a real-time IT support solution with automated monitoring and proactive issue resolution. Our lightning-fast response team is already in place, ensuring every technical hiccup is addressed before it becomes a disruption.

What we did