Case Study - Eliminating Operational Downtime Through Legacy Network Modernization
SETCOM transformed Ingadale Industries' aging network infrastructure, eliminating costly downtime and enabling seamless 24/7 operations.
- Client
- Ingadale Industries
- Industry
- Manufacturing
- Service
- IT, Network Infrastructure, MSP

Overview
Ingadale Industries, a large scale manufacturing firm with clientele across private and public sectors, was experiencing critical network failures that brought production lines to a halt on a daily basis, in fact multiple times throughout the day. This led to miscommunication with clients, missed deadlines and overall loss of revenue. Their legacy network infrastructure—comprised of aging switches, outdated routers, and deteriorating cabling—could no longer support the demands of modern manufacturing operations. Each network outage resulted in significant production losses, frustrated employees, and delayed order fulfillment.
The root cause was clear: hardware that had exceeded its operational lifespan, lacked redundancy, and had no proactive monitoring in place. Network bottlenecks during peak production hours were common, and the IT team spent more time firefighting than planning for growth.
SETCOM stepped in with a comprehensive network modernization strategy. We began by conducting a thorough infrastructure audit, identifying all critical failure points and bottlenecks. Then, we executed a carefully planned migration that minimized disruption to ongoing operations.
What we did
- Network Infrastructure
- Legacy Hardware Replacement
- Redundancy & High Availability
- Proactive Monitoring
"The network modernization was a game-changer. We went from constant firefighting to smooth, uninterrupted operations. SETCOM's approach was methodical and professional—they understood our need for zero downtime during the transition."
- Network Uptime Achieved
- 99.99%
- Production Disruptions
- 0
- Network Performance Improvement
- 3x
- Proactive Monitoring
- 24/7